How it works

Find out what to expect from start to finish with your claim. From how to prepare your device for collection, updates to expect during your claim and how your device will be safely returned to you.

  • Courier collection
  • Assessment
  • Repair
  • Delivery

Courier collection

DPD will collect your device. On the collection day you will receive an SMS message with a 1 hour time window of when the driver will arrive. The driver will take your device and place it into a foam padded protective box which will be sealed with cable ties until it is received at our repair facility. They will hand you a receipt for the collection.

Our Expertise

Greenbridge Engineers repair all types of consumer electronics, from laptops and smartphones, to wearable technology and gaming equipment. See below the categories we fix, and helpful guides in how to prepare your device for repair.

Smartphones

We are able to repair damage on all major brands of Smartphones. We will get your phone back up and running as soon as possible.

We repair
  1. Broken Screens
  2. Liquid Damage
  3. Not charging
  4. Camera Replacement

Tablets

We repair all common faults with Tablets and have a large onsite inventory of spare repairs ready to fix your device.

We repair
  1. Broken Screens
  2. Liquid Damage
  3. Not charging
  4. Stylus Pen Replacements

Laptops

Greenbridge repair all brands of laptops, including Apple Macbooks. Whether it is a cracked screen, a failed hard drive, a damaged socket, or liquid damage - we have it covered.

We repair
  1. Screen Replacements
  2. Keyboard Replacements
  3. Liquid Damage
  4. Charger and Battery Replacements

Wearables

As still a relatively new product category, we are able to offer an industry leading repair service on Wearable technology devices.

We repair
  1. Screen Replacements
  2. Liquid Damage
  3. Strap Replacements
  4. Charger and Battery Replacements

Audio Visual

We can repair a large range of devices in this ever expanding category of home and on-the-move Audiovisual devices.

We repair
  1. Headphones
  2. Speakers
  3. Sound Bars
  4. DJ Equipment

Photography

Although Smartphones have reduced demand in this area over recent years, we understand how important a traditional camera is to some of our customers and Greenbridge are here to help.

We repair
  1. Lens Replacements
  2. Liquid Damage
  3. Strap Replacements
  4. Liquid Damage

Gaming

Gamers don’t like to be without their devices for long. We repair all brands of gaming devices and our Engineering Team are familiar with all the common faults within the Gaming product category.

We repair
  1. Hard Drive Replacements
  2. Controller Replacements
  3. Lens Replacements
  4. Liquid Damage

Extended Warranty

We work with the UK’s leading Extended Warranty providers. We cover a full range of consumer electronic devices and offer a full claims management cycle.

How to get started

If you need to make a claim on your warranty plan, please contact your warranty provider to start your claim.

Home & Travel Insurance

We offer claim management services including inspection, validation and repair services to leading UK Insurance companies.

How to get started

If you need to make a claim on your insurance policy, please contact your insurer to start your claim.