About Greenbridge

An Award Winning Consumer Electronics Repair & Claims Management Company. We fix technology products quickly on behalf of the UK's leading Brands.

About Greenbridge

An Award Winning Consumer Electronics Repair & Claims Management Company. We fix technology products quickly on behalf of the UK's leading Brands.

How we started

Our journey began 10 years ago as a small spare parts distributor with big ambitions. Through our unwavering commitment to product quality & safety, we established our Company as Europe’s leading distributor of laptop parts. Over time we leveraged our parts and supply chain knowledge to diversify into Consumer Electronics Repair & Claims Management.

With Greenbridge having been raised on Amazon’s ethos of ‘Customer Obsession’, we are committed to delivering outstanding repair quality quickly. We look to combine the leading technical repair service in the Industry with a fast and clean customer journey and experience.

A commitment to quality

A good reputation is hard earned and easily lost. Greenbridge understand that technology products are essential to our customers’ day to day lives. We are focused on delivering a leading quality repair service in the shortest possible time for our customers. We are also focused on making clear our commitments to the customer, and delivering at the first time of asking.

250K

Claims processed

40K

Claims per year

34.5K

Repairs per year

80+

Expert staff

Industry-leading repair times

Greenbridge partner with the courier DPD to ensure our customer journey is a door-to-door hassle free service. We understand that for our customers their technology products are often essential to their day to day life. Time is of the essence. Enabled by our large in-house holding of spare parts and our dedicated Engineering Teams, Greenbridge Technology deliver the shortest repair turnaround times for our customers within the UK marketplace.

7

Days turn around

25K

Square feet facility

50K

Spare parts on site

600

Pallet spaces

Privacy & security

GDPR & The Data Protection Act are cornerstones of any modern business. For a technology service Company handling customers’ physical devices, this legislation takes on added significance. Greenbridge Technology are committed to delivering on all aspects of data protection legislation, and are registered partners of CyberEssentials, White Canyon & Blancco.

Data Protection

In order to protect our customer’s personal data, all devices are wiped and restored to factory settings before they are dispatched. To assist us in this regard, we partner with a global data wiping software company and are able to destroy data to many globally approved standards. If a device is not able to be repaired, it will be wiped and/or disposed of in a compliant manner using Approved Treatment Facilities (ATFs).

GDPR Compliance

Greenbridge Technology are fully compliant with the General Data Protection Regulations (GDPR) and are a Cyber Essentials certified company (Cert Number: IASME-CEP-007391 [2022] and externally audited Cyber Essentials Plus b5e2d679-7e75-44e2-ab54-316ed39cc736 [2023]). We are also a registered member of the Information Commissioner’s Office (ICO) under number ZA546687.

Environmental impact

Greenbridge Technology promote and encourage repair over replace. By giving devices a second life, and re-purposing those which cannot be, we reduce the amount of electronic waste. Greenbridge Technology are committed to reducing the amount of electrical waste that ends up in landfill. By using reusable collection totes and recyclable return packaging we try to minimise the amount of single-use waste. All electronic waste is handled by regulated and compliant recycling companies.

Who we work with

We are proud to be a trusted partner of numerous leading brands within the UK and we succeed in meeting or exceeding the highest level of service their customers have come to know and expect.