How to factory reset your iPhone

Info

Before you factory reset your device, you may wish to backup your data on your iPhone. See the guide here for instructions.

01

Open Settings

Tap the ‘Settings’ icon to open the settings menu.
02

Open General Settings

Tap ‘General’ to open device settings.
03

Scroll To Bottom

Scroll down to the bottom of the list.
04

Select Reset

Tap ‘Reset’ to open the reset options.
05

Select Erase All Content and Settings

Select ‘Erase All Content and Settings’, this option will remove all data on your phone and set it to factory condition.
06

Confirm Erase

Tap ‘Erase iPhone’ or ‘Erase iPad’.
07

Device will Restart

Tap ‘Erase iPhone’ or ‘Erase iPad’ again to confirm the reset.
08

Remove Accessories

The device will start to erase and will restart. Remove all accessories and SIM cards if the device is being sent for repair.

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