How to remove your TouchID
This video will show you how to remove the "TouchID" from your MacBook before we collect it for repair. You may have a number of different fingerprints saved on the device and they all need to be removed as shown in this video.
01
Click the Apple icon in the top left corner
02
Click “System Preferences” to open
03
Click “TouchID” to open the TouchID settings
04
You will now see the list of fingerprints stored on the device
05
Put your cursor over one of the fingerprints and a little “x” will appear, click the “x”
06
You will be prompted to enter the device’s password
07
Click “Delete” to remove the fingerprint data
08
Repeat the above steps to remove all fingerprints stored on the device
